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Departments

Admin → Users → Departments keeps the organisational tree. A department can have a parent, a manager, and child departments.

New department form

Creating a department: the name and the parent decide its place in the tree.

Departments list

Fields

Field Rule
Department name Required; unique among its siblings, so two branches can each have a Support department
Manager Optional user; the list marks the manager with a star
Parent Optional; the selector offers — Root — plus the active departments that would not create a cycle
Status Active or Inactive

The tree

  • Rows are ordered by name inside each level; clicking a header sorts that level and keeps the children under their parent.
  • A department cannot be its own ancestor, and a department under an inactive parent is not offered as a parent for new ones.
  • Long names wrap in the list, and the parent selector shows them fully on hover.

Deactivate

An active department with active users or active child departments cannot be deactivated: the form reports which of the two blocks it. Empty the department — move its users and its children — and then deactivate.

A department that is already inactive can still be renamed; the same rules apply to its children.

Manager and users

The Users column counts the users assigned to the department. Assignment happens from Users, and the manager here is only a label plus the star in the list: it does not grant permissions by itself.

Permissions

Managing departments requires the department permissions of your role. See Permission reference.

  • Users — assigning people to a department.
  • Groups — access groups, which are independent of this tree.