Change log¶
The Change log shows field-level changes in a case. Use it when you need to know exactly what changed, not just that something happened.
What the change log shows¶
Each entry identifies:
- the task and form where the change happened;
- the user who made the change;
- the field that changed;
- the previous and new values.
The change log is read-only. It is useful for troubleshooting a process, explaining a decision to an auditor, or checking that an integration sent the values you expected.
Sensitive values
Some values may be hidden or masked according to your role. If a field is missing, ask your administrator about field-level access.